Case Study

New Revenue Model for a Trade Association

Our goal was the development of a business plan that would increase the value of the repository to member and non-member customers and create a recurring revenue stream for the entity.

HES principals conducted a strategic assessment of a hospital trade association’s data repository. Our goal was the development of a business plan that would increase the value of the repository to member and non-member customers and create a recurring revenue stream for the entity.

Our process included:

  • conducting an analysis of current products, services and workflow;
  • identifying customer data and information needs and expectations;
  • benchmarking of competitors products and pricing; a technology review;
  • the development of business requirements on a go-forward basis; and
  • the operational, human and financial requirements for success.

We provided internal management with a road map outlining the specific steps to be followed for implementation success and coached staff as needed during the execution phase.